Shipping Policy

Thank you for shopping with us. We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you using the email address or phone number provided at checkout.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days, if available
• Priority Shipping: 1–2 business days, if available

Delivery times are estimates only and are not guaranteed.

Shipment Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.

Incorrect Shipping Addresses

Please make sure your shipping address is correct before submitting your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update it before the order ships, but we cannot guarantee changes once the order has been processed.

Lost, Stolen, or Delayed Packages

We are not responsible for shipping carrier delays, lost packages, or stolen packages marked as delivered. If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly.

If you need help, you may also contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 5 days of delivery with your order number and clear photos of the damaged item and packaging. We will review the issue and work with you on a resolution.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, or import fees charged by their country.

Order Issues

If you experience any issues with your order, please contact us at:

Email: swevenai22@gmail.com